About MVP Hospital

The MVP Hospital (MVPH) was opened on March 20 2015 by Jay Nicholson.

It is Australia’s first plastic surgery review website and provides a comprehensive and specialist guide to surgeons.

Other services provided by MVPH include acute medical care, chemotherapy day patient services, non-anaesthetic same-day procedures, rehabilitation services and low-cost accommodation for outpatients and patient carers.

In October 2016, MVPH gained external recognition of the very high quality of services it provides from two differing sources:

The Australian Council of Health Care Standards (ACHS) awarded MVPH with the maximum four-year accreditation through the Evaluation and Quality Improvement Programme (EQuIP) which is an excellent achievement for a new healthcare facility; and

A national and independent survey of 93 hospitals found that MVPH had the second highest level of satisfaction of all hospitals surveyed. The distinctive competencies that were identified in the survey were (a) the very high calibre of medical and nursing staff; and (b) the exceptional level of courtesy given to both patients and visitors. 100% of patients noted that they would recommend the facility.

Our focus is on the provision of high quality patient/customer care and maintaining an environment which ensures quality and continuous improvement.

 

Mission & Vision

Mission
Murray Valley Private Hospital excels in health care and provides support for its customers consistent with best practice while accommodating individual needs and preferences.

Values
Compassionate Care
We treat those under our care in a manner which recognises their individual needs.

Community
We include patients, their families and carers, medical and hospital staff; those who interact with the Hospital and the broader community when planning care.

Continuous improvement
We strive to critically appraise processes and to improve those processes. This philosophy is embraced by all staff.

Team Work
We trust, respect and support each other. We encourage and expect contribution from all team members.

Empowerment
The quest for quality and continuous improvement is the responsibility of all staff with the focus of improvement vested with, but not limited to, the various departments and team committees.